One Month On...
It's been almost exactly one month since we launched the Broadchoice Workspace application, just before Adobe MAX 2008, and during that time hundreds of new users have been downloading the application and starting their 30-day free trials - in addition to our many beta testers who are continuing to use the application on a daily basis. The ArgumentCollection team has been hard at work on a new build of Workspace which went into production this week. We've now surfaced all the trial subscription machinery and added licensing, in time for those 30-day trials to turn into paid subscriptions, and added a file storage usage indicator (a Workspace account gives you 5GB of storage, which may not have been obvious before).
We've also added automatic synchronization of activity in the Workspace back to Salesforce for collaborative spaces that have been created from opportunities. If you create a Note in Workspace, it is automatically added to Salesforce, along with any messaging in the space so that the opportunity history in Salesforce shows all of the collaboration you did to help close a sale. Given how salespeople often feel about the Salesforce.com web interface, this has proved to be very popular in sneak peeks since it provides them with a much simpler way to keep their opportunities up to date in addition to the ability to easily get help from their colleagues in closing sales.
We've also made a number of changes to the user interface in response to feedback from customers. Some are simple tweaks to visual aspects of the UI, some are simplifications to make workflows more intuitive. There's always more polishing to do!
Over the next couple of builds we'll be focusing on streamlining common workflows and making it even easier for new users to start using the application to collaborate with colleagues, as well as giving the iPhone web version lots of love and adding full support for the Blackberry.
